We believe that stability and consistency are the way to long-term success of any firm. Therefore, we consider each salesperson is an owner and this sharing of our success promotes long-term stability. We have a centered sales team headed by our Managing Director at our head office in Adoor. Our Thiruvananthapuram operations are controlled by our Marketing Manager who also is in charge for promotion and CRM programs. Our sales team covers the districts of Thiruvananthapuram, Kollam, Pathanamthitta and Alappuzha.  
  Our sales team Competencies  
 
We develop and deliver customer demonstrations and presentations as they apply to prospect/customer problems and needs.
We strategize with the sales team and consulting staff to address technical issues and participate in the development of the strategy and objectives for all customer meetings.
We respond to prospects or customers concerns during meetings by articulating clear and concise responses positioning the benefits of our products.
We support regional business development activities and marketing events.
We effectively utilize company tools to assist in the sales process by a structured CRM program.
 
  Service Support  
  We deliver high customer-value services on a consistent note to all our customers. We have a highly competent service team with superior technological proficiency that translates to efficiency and longevity of products and subsequent customer satisfaction.  
  Our customers are entitled to the following service programs  
  Prompt service in all areas covered by the company, viz, Thiruvananthapuram, Kollam, Pathanamthitta and Alappuzha.  
  AMC (Annual maintenance contract), SSMC (spares service maintenance contract), Copy Contract.  
  On call support to customers in remote locations.